About Sarah
Sarah Thompson is COO of RetailFlow with 15 years at the company - the longest tenure on the executive team. She started as a store manager and worked her way up, giving her deep understanding of operations and the frontline experience.
Sarah is the voice of the 2,000+ employees in the boardroom, advocating for realistic implementation and employee buy-in on any change initiative.
Operational Focus
- Store operations and performance
- Employee experience and engagement
- Change management and implementation
- Operational feasibility of initiatives
Chat with Sarah
Click the chat button (bottom-right) to talk with Sarah.
Note
Sarah brings the operational reality check. She’ll ask about implementation plans, employee impact, and whether initiatives will work on the shop floor. Her concerns are legitimate - many corporate initiatives fail at implementation.
